Pengguna Tetamu
20 Oktober 2023
Awful hotel! Never stay here!
This was worst hotel there we stayed.
I choose it because of good reviews but my experience was different:
1. As we booked this hotel for my birthday we wrote message to hotel and asked for good room for couple with double bed instead of that we received worst room I've seen for years... First of all they gave us twin room instead of double. Nobody informed us about that.
2. Shower without lift (it was impossible to move it up and down. I've never seen such cheap and oldstyle system in hotels.
3. The shower is small (no "rain"). Now I understand why there is no different pictures of rooms/baths - because hotel is in very bad condition...
4. Ceiling with stains. There was flood in this room (before we came) and they even can't make repair works?
5. Toilet leaks non-stop
6. The door to the toilet sticks (it rides but something is broken) but there is no handle and it cannot be closed, and it can only be moved by force (a woman cannot close the door to the toilet).
7. Sink as from the last century (not only looks as if it is 20-30 years old, but also uncomfortable to use)
8. The shower doors not moving properly. Looks terrible.
9. There are dead bugs and flies in Bathroom
10. The elevator does not work normally (it passes by but does not stop on the floor).
11. The staff uses the same elevator as the guests and so even if the elevator arrives, then staff is inside with a huge basket of laundry, towels, etc. and you can't even enter elevator.
12. The reception desk is all shabby and looks old.
13. After check in administrator gave us a card that didn't worked and we had to drive up and down with luggage.
14. To park your car, you have to spend a lot of time (the distance from the rearview mirrors to the posts on the left and right - about 15cm (with a high probability you will crash your or rental car).
15. To enter the parking you must go down the circular traffic down to 3 levels (the place of passage is narrow), and on the right side you can constantly see black paint from cars that hit the wall) - very uncomfortable.
16. Despite the pre-order of double bed gave two single beds (unfortunately refused to change)
17. Hotel is using "Rituals" bottles in toilets but it's fake. There is usual cheap liquid soap inside.
Maybe 20 years ago this hotel was good but today it's old and looks really bad.
We were expecting the hotel management to offer some solution, unfortunatelly it didn't happened.
Never stay here
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